CUSTOMER REVIEWS
WHAT OUR CUSTOMERS ARE SAYING
With our team of seasoned heavy-duty truck mechanics, we tackle everything you bring to us and we are committed to providing the highest quality heavy equipment repair and heavy-duty truck repair in Edmonton, AB.
I think it’s only fair that I update my review after a few new visits at Mach 6.Although I still wasn’t satisfied with the first couple of visits at their shop. Mainly do to promises that weren’t kept, in regards to when work was started. And also the time it took to gather numbers for the quote. Communication at that time just wasn’t up to par.That said, my last two visits have been much more satisfying. Timeframes were much more realistic, and communication was much higher. Pricing and work done, was definitely great. Had a safety done that was done in a timely manner. Minor issue meant I had to return, but was promptly addressed. It seems like they listened to issues, with the intend on improving.One thing I would encourage would be to update their website opening hours. Although google did only show Monday to Friday. Their website shows Monday through Sunday. In an industry that works 365 days a year, it would be nice with shops kinda doing the same. But since that’s not the case. At least make sure your info is updated all around.
I want to thank Mach 6 for all their help. We had a situation that needed addressing asap and Mach 6 was the only shop we called that said “no problem”. They accommodated us and we will definitely be using Mach 6 from now on! Thank you again. Much appreciated.
Mach 6 is a great shop, with a great team! It feels family run and every customer is treated as such! The boys in the shop know their stuff, and the front of house staff are super friendly and go above and beyond all the time. It’s a very different environment than other heavy duty shops in such a good way. Most customers are on a first name basis and are made to feel like a priority every single visit. The 2 mobile trucks make things so much easier, especially for units out in the boonies that can’t be easily towed or driven out. Highly recommend for most vehicle types as well, not just heavy duty!Having the cutest shop doggo Maggie just makes everyday that much better!
Mach 6 is a great shop. They helped me and my company out with a bunch of CVIPS on my commercial vehicals and did great, from the first meeting, diagnosis, and repair.Rates are comparible to other shop rates. But these guys excel in every other way!
Nice shop! Very clean and organized. Great service! John stayed after hours to fix a front wheel bearing so I could keep rolling. I appreciate it.Downton’s Transport. Shawn J unit 300
